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Introduction

Welcome to Oshun. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website or purchase our products. By using our services, you agree to the terms of this policy.

1. Information We Collect

a. Personal Information:
When you make a purchase, sign up for our newsletter, or create an account, we may collect the following personal information:

  • Name
  • Email address
  • Billing and shipping address
  • Payment information (credit card details, etc.)
  • Phone number

b. Non-Personal Information:
We may also collect non-personal information, such as:

  • Browser type
  • IP address
  • Time zone
  • Referring/exit pages
  • Operating system
  • Information about your use of our website

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Transactions: To process your orders and provide customer support.
  • Communication: To send you updates about your order, promotional materials, and newsletters (you may opt out at any time).
  • Improvement: To improve our website, products, and services based on user feedback and analytics.
  • Security: To protect against fraud and unauthorized transactions.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party companies that assist in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
  • Legal Compliance: When required by law or to protect our rights, safety, and property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Oshun uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you interact with our website, allowing us to personalize your experience and remember your preferences. You can control cookies through your browser settings, but disabling them may affect the functionality of our site.

5. International Data Transfers

As a US-based company with global customers, we may transfer your personal information to countries outside of your home country. We take steps to ensure that your information receives the same level of protection regardless of where it is processed.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information (subject to certain exceptions).
  • Object to the processing of your information or request restrictions.
  • Withdraw consent at any time if we are processing your information based on consent.

To exercise any of these rights, please contact us at [Insert Contact Email].

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. The "Effective Date" at the top of this policy indicates when it was last updated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: concierge@goatmilksoap.com